Privacy Policy

Last updated: 23/04/2026

1. Who We Are

DJDPhysiotherapy operates this website and provides physiotherapy services in Bristol, United Kingdom.

If you have any questions about this policy or how we use your data, you can contact us at:
Email: hello@djdphysiotherapy.co.uk
Phone: 07717 521943

2. What Information We Collect

We may collect and process the following personal data through our website contact form:

  • Name

  • Email address

  • Phone number (including WhatsApp number if provided)

  • Any information you include in your message

We do not collect payment details or medical records through this website.

3. How We Use Your Information

We use your personal data to:

  • Respond to your enquiries

  • Communicate with you about our services

  • Arrange appointments or provide further information if requested

We do not use your data for automated decision-making or profiling.

4. Legal Basis for Processing

Under UK GDPR, we rely on the following lawful basis:

  • Legitimate interests – to respond to enquiries and provide information about our services

  • Consent – where you voluntarily submit your details via our contact form

5. How We Store and Protect Your Data

Your data is stored securely and only accessible to authorised personnel.

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse.

6. Sharing Your Information

We do not sell or rent your personal data.

We may share your data with trusted service providers where necessary to operate our website (for example, hosting providers such as Squarespace).

7. How Long We Keep Your Data

We only retain your personal data for as long as necessary to respond to your enquiry and for any follow-up communication, unless a longer retention period is required by law.

8. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to or restrict processing

  • Withdraw consent at any time

To exercise your rights, please contact us using the details above.

9. Cookies

This website may use cookies to improve user experience and analyse website traffic.

You can manage your cookie preferences through your browser settings. Where required, a cookie banner will be displayed.

10. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of those websites.

11. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.

12. Contact

If you have any questions about this privacy policy or your data, please contact us at:
Email: hello@djdphysiotherapy.co.uk